Not only do we want our guests to be psyched about World Wrapps; we want every member of our staff to have an amazing experience here as well. We truly consider you to be our first customers, and as such, we make your happiness and fulfillment a priority. In addition to our guests and our staff, we also intend to serve well the communities in which we operate. We will be an active positive influence in both our local and our world communities, and we welcome your involvement and help in reaching out to support those in need.
Why do we exist?
World Wrapps’ PURPOSE is: To consistently deliver high QUALITY, innovative foods with smiling, attentive SERVICE, in an energizing ATMOSPHERE, and create a positive, lasting impression on our guests, employees and neighborhoods.
What is our Goal or Mission?
Our MISSION is to: Define and Dominate the WRAPP category.
What sets us apart from all others?
The elements that make us unique and will enable us to outperform all that try to copy us are our POINTS OF DISTINCTION. Nobody else will be able to reproduce our combination of:
AWESOME, FRESH, FLAVORFUL FOOD
• Bursting flavors
• The Innovator of the Wrapp Concept
• Made from scratch
• Great Value
• Food you craveCONSISTENTLY EXCELLENT EXECUTION
• Uncompromising commitment to Quality & Accuracy
• Serving the same product every time
• Providing Incredible energized servicePURE ENERGY AND PASSION
• Great Staff & culture
• A customer Buzz
• Unique design
• Hip Music
• Innovative business practices
What keeps us all on the right track?
Our Guiding Principles or Core Values, as described on the next few pages, are the cornerstones of our company. Every decision made and every action taken at World Wrapps should be consistent with our Core Values.
By supporting these Core Values in spirit and using them to guide our actions, together we will build an amazing team and ensure a great experience for both our guests and ourselves.
Here they are!
SERVICE
• Desire to "wow" customers
• Charisma & fun
• Continual improvements
• Initiative
INTEGRITY
We create an environment of integrity through
• Honesty & fairness
• Responsibility for one’s actions
• Professionalism
QUALITY
We achieve the highest quality by maintaining
• Attention to detail
• The highest standards
• Pride & satisfaction in a job well done
• aaaaahhhmazing food
PERSONAL GROWTH
World Wrapps fosters personal growth by
• Rewarding leadership, creativity & innovation
• Enriching lives through continual learning and professional development
• Promoting based on performance
TEAMWORK
World Wrapps maintains an environment of teamwork through
• Mutual support, flexibility & collaboration
• Respect for each other
• Open communication at all levels
• Poise under pressure
• Providing the tools to succeed